Terms and Conditions

Elite Roofing Cheshire provides professional roofing services including but not limited to:

• Roof installations, repairs, and replacements
• Tile and slate roofing
• Flat roofing systems
• Chimney repairs and maintenance
• Gutter and fascia installations
• Emergency roofing services
• Roof inspections and surveys

All services are performed by qualified, insured professionals to the highest industry standards.

All quotations are:

• Provided free of charge
• Valid for 30 days from the date of issue
• Based on information provided by the customer
• Subject to site inspection and may be adjusted if conditions differ
• Inclusive of VAT unless otherwise stated
• Not binding until a formal contract is signed

Prices may vary if additional work is required due to unforeseen circumstances discovered during the project.

Payment terms are as follows:

• Deposit: 30% upon acceptance of quotation
• Progress payment: 40% at midpoint of project (for large projects)
• Final payment: Balance upon satisfactory completion
• Payment methods: Bank transfer, credit/debit card, cash
• Late payments may incur interest charges at 8% per annum above the Bank of England base rate

We provide comprehensive warranties:

• Workmanship: 10-year guarantee on all installations
• Materials: Manufacturer warranties as applicable (typically 10-50 years)
• Emergency repairs: 12-month guarantee
• Guarantees are transferable to new property owners
• Insurance-backed guarantees available upon request

Warranties do not cover damage caused by extreme weather, third-party interference, or lack of maintenance.

Cancellation terms:

• Cancellations more than 7 days before start: Full refund minus £100 admin fee
• Cancellations 3-7 days before start: 50% of deposit refunded
• Cancellations less than 3 days before start: No refund of deposit
• If materials have been ordered, material costs are non-refundable
• We reserve the right to cancel due to weather or safety concerns

We maintain comprehensive insurance coverage:

• Public Liability Insurance: £10 million
• Employers' Liability Insurance: £10 million
• Professional Indemnity Insurance: £5 million

We are not liable for damage to property caused by access issues, hidden defects, or circumstances beyond our reasonable control.

Customers are responsible for:

• Providing accurate information about the property and project
• Ensuring clear access to work areas
• Obtaining necessary permissions (planning, building regulations)
• Protecting personal property and valuables
• Informing us of any hazardous materials (asbestos, etc.)
• Ensuring pets are secured during work hours