Privacy Policy
Last updated: October 2024
1. Introduction
Elite Roofing Cheshire ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are based in Cheshire, UK, and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
Personal Information:
- Name and contact details (email address, phone number, postal address)
- Property information (address, type of property)
- Project details and service requests
- Communication preferences
Automatically Collected Information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
3. How We Use Your Information
We use your information to:
- Provide and manage our roofing services
- Respond to your inquiries and quote requests
- Send service updates and project communications
- Improve our website and customer experience
- Comply with legal obligations
- Send marketing communications (with your consent)
- Process payments and maintain financial records
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted communications, and regular security audits. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
6. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Essential cookies are necessary for the website to function properly.
7. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any changes.